IT Recruitment in Turkey 2025 | Information Technology (IT)
IT Recruitment in Turkey 2025 | The information technology (IT) sector has been a key growth driver in Turkey. Cloud computing, big data, the Internet of Things (IoT), artificial intelligence (AI), and blockchain are factors that significantly affect the IT market in a positive way and increase public and private organizations’ data equipment requirements.
As of the second quarter, the number of people employed in the informatics sector is 631,000, while it was 625,000 as of the year 2021. There has been an increase of 1.0% in software companies and ICT industry employment in the second quarter compared to the first quarter.
Turkey has its own ambitious and fast-growing software and ICT sector, which is providing services in more than 200 countries. For this purpose, job openings are endless so that people from all walks of life can apply in Turkey.
IT Recruitment in Turkey: Current Job Openings in the IT Industry
IT Specialist – Office Tech Support [Istanbul]
Company Information:
Accor Tech & Digital is the control room of Accor Technology, Business online, and innovation. The Company boasts of a 2000-man tech savvies who have keen interest in delivering mind blowing experiences when it comes to going digital for its clients, hotels, and workforce positioned in 110 countries. The main aim is to give hospitality a new phase entirely in the near future via the digital space.
Job Overview:
Accor Tech stands out as a premier player in the hospitality technology sector, functioning on a global scale. Our united #OneTechTeam is devoted to streamlining and enhancing the worldwide technology framework that fuels Accor’s operations.
Comprising 1,200 dedicated Heartists® who are enthusiastic about innovation and adept at problem-solving, this team provides essential support to our expansive network of 5,500 hotels and offices spread across 110 countries, ensuring an unparalleled experience for our 100 million guests.
Additionally, they are committed to envisioning the future of an industry that is constantly evolving and fiercely competitive, all while advocating for a sustainable tomorrow. We invite you to be part of our authentically diverse and imaginative team, where tackling technical challenges is a daily endeavor.
With us, step up to create a meaningful impact on the world! Within this dynamic environment, the IT Specialist holds a vital position, offering technical assistance and customer support to end-users.
This role focuses on the efficient and effective resolution of incidents and service requests, as well as fostering ongoing enhancements to the Service Desk function, with a particular emphasis on physical support.
- Identifying faults with desktops, laptops, printers, and other peripherals is part of troubleshooting hardware and software problems.
- Setting up and configuring the onboarding users’ gear and software: Office IT support staff are in charge of installing software, configuring new equipment, and making sure everything is set up properly at their designated desk.
- Wi-Fi and server room, IDF, and hardware maintenance are examples of network and server infrastructure maintenance.
- Inventory control: Keep office supplies organized and prepared for audits.
- Vendor Management: Oversee local suppliers, order and equipment tracking, and delivery.
- Control your ISP: Oversee: Oversee local ISP and associated services (i.e., purchasing mobile, internet, billing, activating data packages, terminating, and maintaining inventory).
- Meeting room support: Help customers with any problems relating to the office’s meeting rooms, lounge, and music connection. Keep the items high-quality and, if necessary, engage suppliers.
- Hotel Support: In addition to helping GSS with continuous improvement, the IT specialist is in charge of providing technical support for hotels in the area or nation, offering the best customer service, maintaining accurate documentation, resolving tickets with the highest CSAT, and playing a crucial part in teamwork.
Qualifications:
- You must have 3 years working experience at the minimum
- You must have worked in the hotel industry
- ITIL framework-based Process Management
- IT field certified
- Must have expertise in customer service
- Skillful in language communication
- Having a full grasp of what ITIL framework entail
- Capacity to interact with end users and other colleagues at different levels in an efficient manner
Extra Details:
People are the most important factor in recruitment!
If you apply, we’ll provide you:
- Let’s connect with our recruitment team to discuss the key responsibilities associated with the position or to assist you in discovering a role that aligns perfectly with your skills and interests.
- A meeting with the team’s manager responsible for the role you are keen on pursuing is essential.
- For certain positions, filling out an evaluation that includes a use case and motivation questionnaire might be required.
- A final conversation with our Talent & Culture team is scheduled to delve into various aspects such as the organizational culture, the work environment, the educational framework, prospective career paths, and additional benefits offered by the Group.
- A customized response.
